Support

Common functional problems

  • Can the cradle / base be synchronized with the computer?

    No, the cradle can only charge the device and battery, but cannot synchronize with the computer.
    You can use the USB cable to connect the computer, just like our mobile phone.

  • How to use battery correctly ?

    The battery is a lithium-ion battery. If there is no power, please charge it immediately.
    Do not store it for a long time when it is empty or fully charged.
    The best way is to keep 50% of the battery power for storage.
    If the PDA is not used for a long time, remove the battery and store it.

  • Can SIM card be used in 4G network?

    Yes, it has a SIM card slot for the network.

  • Can I update Android online?

    Yes, you can update when a new version is available.

  • Can I change the system to a window?

    No, it\'s an Android device and can\'t be changed to another system.

  • Do you have any applications / software?

    We only sell hardware, not software.

  • Can 2D scan engine be used to read one-dimensional barcode?

    2D scan engine can support scanning and reading of one-dimensional barcode and two-dimensional barcode at the same time.

  • How to get the SDK ?

    Please leave your email address after ordering. We will send the SDK to your email.

Name
Company Email
Phone number
Company name
Demand content
Verification code

copyright © 2022 Shenzhen BLOVEDREAM Technology Co., Ltd Guangdong ICP No. 20027642